Frequently Asked Questions

Why do we do this?

Why do we do this?

Hokie Helpers represent the Virginia Tech community of students, faculty, and staff who volunteer their time to help on move-in days, when more than 9,000 students will move in to the campus residence halls.

Hokie Helpers' smiles, muscles, and goodwill set the stage for a successful and stress-free move-in. Volunteers will help empty vehicles, move items from the street to the rooms, provide information, and welcome new students and families!

How do I get one of those awesome T-shirts?

How do I get one of those awesome T-shirts?

Register today to volunteer and you will receive your T-shirt when you start your shift!

What am I expected to do?

What am I expected to do?

Hokie Helpers volunteers receive a blue T-shirt to wear so that they are highly visible to the students and families arriving on campus. Groups can tastefully accessorize, but we do ask that the t-shirt remain unadorned so that we provide one consistent and welcoming message.

We need you to be welcoming and helpful to the families and students arriving. If you don't know the answer to a question, direct the person to one of the information tents so that their question can be answered or appropriately directed.

If you are part of an organization, we don't mind you talking about the organization, but remember that our primary focus is to help these residents get to their rooms in an efficient manner while feeling welcomed. Please place the focus on welcoming them to Virginia Tech, their new "home away from home." Organizations may not distribute handouts while volunteering for Hokie Helpers.

Volunteers will need to view a short safety training video and materials before starting their shift. We want you to be safe as you help others. Check in at your assigned information tent; you will be assigned to an area of service from there.

If you have a medical condition or disability that may affect your participation in the event, please let us know so that we may work with you to provide an accommodation or match an area of service with your abilities and comfort level.

Why blue and white instead of orange and maroon?

Why blue and white instead of orange and maroon?

We all know that maroon and orange is the perfect color combination for Hokies, but Hokie Helpers would be difficult to spot in a sea of maroon and orange parents, alumni, and new and returning students during opening weekend. When in doubt, look for a blue shirt!

What days will Hokie Helpers be available?

What days will Hokie Helpers be available?

Hokie Helpers will be available on:

  • Wednesday, August 17, 2016 through Friday August 19, 2016 from 7:30 a.m. to 5:30 p.m.
  • Saturday, August 20, 2016 from 9:00 a.m. to 1:00 p.m.

What shifts are available?

What shifts are available?

Three shifts are available on Wednesday, Thursday, Friday:

  • morning from 7:30 to 11:30 a.m.;
  • mid-day from 10:30 a.m. to 2:30 p.m.;
  • and afternoon from 1:30 to 5:30 p.m.

Saturday is a single shift from 9:00 a.m. to 1:00 p.m.

Can I register as an individual?

Can I register as an individual?

Yes you can! Visit the registration page for more information.

Can I register as a group?

Can I register as a group?

Yes you can! Organizations may register and select a day (or more) so that we may cluster your group together in the operational zones. Visit the registration page for more information.

If my group/organization registers can we tell students about us?

If my group/organization registers can we tell students about us?

If you are part of an organization, we don't mind you talking about the organization, but remember that our primary focus is to help these residents get to their rooms in an efficient manner while feeling welcomed. Please place the focus on welcoming them to Virginia Tech, their new "home away from home." Organizations may not distribute handouts while volunteering for Hokie Helpers.

What do I do if I am not able to work for one of my shifts?

What do I do if I am not able to work for one of my shifts?

We understand that schedules change and that errors occur. If you have signed up for shifts that you cannot work, let us know as soon as possible by emailing hokiehelpers@vt.edu. Remember that Hokie families are counting on us to be there to help them, so please only change your schedule if absolutely necessary.

What is the best way to contact Hokie Helpers with questions?

What is the best way to contact Hokie Helpers with questions?

Email hokiehelpers@vt.edu with any questions that you may have!