Health and Wellness
- Can I be seen right away at the Schiffert Health Center?
- Will the Schiffert Health Center take my insurance?
- Does the Schiffert Health Center have real doctors?
- What is the training and professional background of the Cook Counseling Center staff?
- Where is the Cook Counseling Center located?
- When is the Cook Counseling Center open?
- How do I make an appointment?
- What is the cost of counseling at the Cook Counseling Center?
Can I be seen right away at the Schiffert Health Center?
Students are seen by appointment at the Schiffert Health Center. If there is an urgent problem, the triage nurse can make a same-day appointment.
Will the Schiffert Health Center take my insurance?
The Schiffert Health Center (SHC) and the Cook Counseling Center (CCC) are funded by a mandatory health fee, which covers many services. The amount of the current health fee and other student fees can be found by visiting the University Bursar’s website located at www.bursar.vt.edu/tuition/. Neither SHC nor CCC accept insurance cards or bill insurance. Discounted costs for x-rays, labs, orthopedic supplies, some medications, and allergy shots are billed directly to the student through the Bursar's Office. For additional information, please visit www.healthcenter.vt.edu/charges.htm.
Does the Schiffert Health Center have real doctors?
Our medical staff is composed of medical practitioners, nurse practitioners, and physician assistants who are credentialed and privileged like the doctors at the hospital. We are a nationally accredited student health center and have been accredited by the Accreditation Association for Ambulatory Health Care, Inc., since 1991.
What is the training and professional background of the Cook Counseling Center staff?
The Cook Counseling Center is staffed by licensed professional counselors, licensed psychologists, a psychiatrist, a psychiatric nurse practitioner, and a licensed practical nurse. Doctoral students in counseling and psychology work at the center under the supervision of senior licensed staff.
Where is the Cook Counseling Center located?
The Cook Counseling Center is located on the second floor of McComas Hall. McComas is located at the intersection of Washington Street and West Campus Drive, right at the roundabout. The Cook Counseling Center is in the same building as the Schiffert Student Health Center.
When is the Cook Counseling Center open?
The Cook Counseling Center is open Monday through Friday from 8:00 a.m. to 5:00 p.m. during academic sessions. After hours on-call assistance can be reached by calling 231-6444.
How do I make an appointment?
Students are encouraged to call the center at 231-6557 between 8:00 a.m. and 5:00 p.m. to schedule a 15-minute triage appointment with a counselor. The triage system allows students to speak with a counselor typically on the same day he or she calls to discuss the concern and develop a plan to help.
What is the cost of counseling at the Cook Counseling Center?
The service is available at no additional cost to all students who have paid the student health fee. There is a $25.00 no-show fee for appointments that have been missed without notification to our office.